Privacy Policy
Last Updated: Dec 23, 2025, 9:00 PM
At ModenChat, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, products, and services. By using ModenChat, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, company information, and other details you provide when signing up or contacting us.
b. Usage Data:
- Information about how you interact with our website, chat widget, or services, including IP addresses, browser type, pages visited, and session duration.
c. Cookies & Tracking Technologies:
- We use cookies and similar technologies to improve your experience, analyze usage patterns, and serve personalized content.
2. How We Use Your Information
We use your data for purposes such as:
- Providing, operating, and maintaining ModenChat services
- Improving user experience and website performance
- Sending updates, promotions, and other communications (only if you opted in)
- Monitoring and analyzing trends, traffic, and user behavior
- Ensuring security, preventing fraud, and complying with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party companies who assist in hosting, analytics, and customer support
- Legal Requirements: If required by law or to protect rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Cookies and Tracking
ModenChat uses cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings. These tools help us:
- Remember your preferences
- Improve website performance
- Deliver personalized content
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights such as:
- Accessing the personal data we hold about you
- Correcting or updating your information
- Requesting deletion of your personal data
- Opting out of marketing communications
To exercise these rights, contact us at info@modenchat.com.
7. Children's Privacy
ModenChat services are not intended for children under 13. We do not knowingly collect information from children. If we learn we have collected such information, we will take steps to delete it.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Effective Date.' We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@modenchat.com
Address: SPC FZ, Sharjah, UAE